Shipping Policy
Free Shipping
At Kavires, we are proud to offer free shipping on all orders.
Order Processing Times
Please allow 1–3 business days for us to process and dispatch your order. An order is considered dispatched when it has been handed to our shipping carrier and is in transit to your delivery address.
During peak periods and holidays, processing may take up to 7 business days. We will notify you if an unexpected issue is likely to affect your order.
Estimated Shipping Times
Delivery estimates refer to transit time after your order has been dispatched. Actual delivery times can vary depending on your location, the carrier, customs, weather, and other circumstances outside our control.
- 🇫🇷 France: 3–7 business days
- 🇪🇺 Europe: 5–10 business days
- 🌍 Rest of world: 7–15 business days
During peak periods and holidays, carriers may experience delays with delivery or tracking updates. International shipments may also be delayed by customs checks, which can extend the delivery timeframe.
Order Changes and Accurate Shipping Details
You are responsible for providing complete and accurate shipping details at checkout. Incomplete or inaccurate information may result in delayed processing or order cancellation.
If our system detects an address issue, our support team may contact you by email to verify your shipping details within 3 business days of your order being placed. If we do not receive a response, we reserve the right to cancel the order and issue a refund where applicable.
If you notice an error in your shipping details, email us at contact.kavires@gmail.com within 24 hours of placing your order. We will do our best to make changes, but we cannot guarantee that changes will be possible after this time.
Delayed Delivery
We understand how important it is to receive your order on time and we work to dispatch orders as quickly as possible. However, delivery may be delayed by circumstances outside our control, including severe weather, transportation disruptions, carrier delays, customs processing, product availability, address verification, or payment processing issues.
We will do our best to work with the carrier and keep you updated if an issue affects your order. We cannot guarantee an exact delivery date for any order.
Lost or Stolen Packages
If your tracking information shows that a package was delivered but you cannot find it, please first check with household members, neighbours, and the delivery location, then contact the carrier to open an investigation. You can also contact us at contact.kavires@gmail.com and we will do our best to assist.
If a package is confirmed lost or stolen in transit, we will work with the carrier to investigate and determine whether a replacement or other solution is available. Please note that applicable consumer rights are not affected by this policy.
Shipping Policy Changes
Kavires reserves the right to update this Shipping Policy at any time. Customers are responsible for reviewing the most recent version before making a purchase.
By purchasing Kavires products, you acknowledge this Shipping Policy, including any updates. This policy does not limit any mandatory consumer rights that apply under applicable law.